Bill Mappes works for Convoy Servicing Company Thermo King of Dallas as the Operations Manager for the Dallas and Fort Worth locations. He’s responsible for all things service and parts, administration, recruiting and hiring. The company currently employs 29 technicians in transport refrigeration, who work on refrigeration units transporting essential items like food and medicine.Bill talks about the impact COVID-19 has had on the company and what the business is doing to keep technicians safe. The refrigeration industry is essential because items like food and medicine will always need to be transported, so technicians are needed to keep the units running on the road.Bill talks about the potential career paths one can pursue at his company and about the training his business offers technicians. Bill is a graduate of Universal Technical Institute (UTI), graduating from the Arizona campus in the ‘80s. Bill says his company continues to hire from UTI because of how qualified and professional the candidates typically are.Bill says when his company is hiring, they look for grade point average, attendance, professionalism, attitude and honesty. Bill advises students who are looking for jobs to convey that they’re willing to learn, which appeals to employers.Bill talks about his predictions for the transport refrigeration industry, including the use of green technology and advanced diagnostics using telematics.For information regarding diesel training programs at Universal Technical Institute (UTI), visit https://www.uti.edu/programs/dieselFor additional information into specific courses, tuition and admissions, see the course catalogs at https://www.uti.edu/programs/catalogsTo find the nearest UTI school near you, visit https://www.uti.edu/locationsUTI offers employment assistance to students and graduates. To learn more about employment assistance at Universal Technical Institute, visit https://www.uti.edu/support-services/employment-assistanceTo stay up-to-date with some of the latest news regarding UTI, join us on social media. Facebook: https://www.facebook.com/UTI/ Twitter: https://twitter.com/utitweet Instagram: https://www.instagram.com/uti.tech/